Thursday, April 22, 2010

Investing in experts increases sales

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following story offered by

Sue Becker, Founder and Owner
From Piles to Smiles®
www.pilestosmiles.com
http://www.pilestosmiles.com/blog/
http://www.facebook.com/FromPilestoSmiles
http://twitter.com/suebecker
http://www.linkedin.com/in/suebeckercpocd
sue@pilestosmiles.com - 630-724-1111

MY BUSINESS
I have been helping residential and business clients create substantial change by organizing and simplifying their lives since 2000. I have helped thousands of people around the world create customized systems to overcome their overwhelming paperwork, clutter, and schedules. My passion is helping people grow and thrive in the life they were meant to live by conquering the disorganization that holds them back. I specialize in helping people who are chronically disorganized - those for whom disorganization has been a lifelong struggle that negatively impacts every aspect of their life. I love helping people live a better life and educating them to make them self-sufficient. My tagline is "Simplicity • Harmony • Freedom."

MY UNIQUENESS
What sets me apart from other Professional Organizers? I’m highly credentialed – Illinois’ first Certified Professional Organizer in Chronic Disorganization, and an ADD Specialist. I have the patience, knowledge, experience, and creativity to work with “hopeless” clients. I’m well-educated – CPA, and an MBA from Northwestern University’s J.L. Kellogg Graduate School of Management. I really care about my clients – I follow up with them to support and encourage them. My goal is to transfer my organizing skills, not to have people become reliant on me. I can help people in person or over the phone. And, I offer a number of products to assist people who want to get organized on their own
http://www.pilestosmiles.com/products.htm.

THE IDEAL CLIENT REFERRAL
Small business owners, entrepreneurs, people who work from home, and employees who need help organizing their paperwork and managing their time - People whose homes are in disarray due to clutter, poor time management skills, and poor delegation of chores - Organizations that need a speaker on workplace organization, time management, home organization, organizing kids, or organizing students - Therapists, especially those who work with people with AD/HD.

CORE BUSINESS CHALLENGE
I have developed a number of products to help people get organized. I have invested a lot (I mean a lot) of time developing these products, and for one of them, I have also invested a lot of money (for a virtual assistant, graphic designer and printing). I thought I had enough traffic to my website and enough readers of my monthly newsletter (where I feature a different product each month) to drive sales, but orders were simply not coming in.


EFFECTIVE RESOLUTION
I hired a business coach to help me determine how to proceed. She convinced me that I needed to be more involved in social media. So, with much kicking and screaming, I started a blog and Facebook® Fan Page, got more engaged in LinkedIn® and started using Twitter®. I have been able to use these forums to demonstrate my expertise, and to offer examples of how my products can be of help to people. Since I didn’t have the expertise, and wasn’t particularly interested in spending the time to develop it, I hired someone to set up my Fan page and blog. I have sold more products in the 4 months I’ve been actively engaged in social media than in the entire prior year. Lessons learned: invest in experts to help you in areas where you don’t possess the needed skills.

Wednesday, April 14, 2010

Graphic designer finally realizes she was destined to remain an entrepreneur

Showcasing entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can guide other aspiring business owners around avoidable obstacles and toward a path of attainable goals. Sharing their insights begins by hearing their stories like the one offered by

Dagmar Persons, Owner and Creative Director
Design & Art LLC

http://www.design-n-art.com/ - dagmar.dna@gmail.com
630-2202800

MY MOTIVATION
I had been an independent graphic designer up until nearly twelve years ago. Then what I considered to be a terrific opportunity arose which was to become a full-time employee of one of my major clients. After six years, the business folded and I was back to square one. After freelancing again for two years, an identical opportunity came up. So, once more, I worked for another large client for four more years only to see them file bankruptcy, as well. As a result, I am once more building up my own graphic design business – Design & Art, LLC. I specialize in all forms of branding campaigns, print medium design and website development for businesses of every size that would need brand identity and graphic design, catalog and packaging design or photo art direction, styling and illustration.

MY UNIQUENESS
Unlike graphic designers in the U.S. who need only study graphic design if that is their career path, European-educated designers, like myself, must study every art discipline including, sculpture, architectural drawing, ceramics, fine art along with graphic design. This deep understanding of the essence of art in advertising gives me a unique versatility that enables me to keep the customer's brand consistent throughout all media - print, web, packaging, Point-of-Purchase displays and exhibits.

IDEAL CLIENTS
As a result of my education, I am very comfortable working within all industries. The ideal client for Design & Art would be a business that needed graphic and web design, POP displays, graphics for a trade show booth, and accompanying trade show promotional collateral. To reach these prospects I’ve been doing serious networking and emailing to potential clients.

ADVICE TO SHARE
Entrepreneurs should consider becoming an LLC, as I did, primarily to protect their personal assets. However, be aware that it is not an inexpensive venture initially along with having to renew your status every year. What I have learned from my experience of going from freelancing to full-time employment and back a few times is that I should have remained a freelance graphic designer. I feel that if I had, I would be well established at this point with a solid client base of national brand companies that I once had. My advice to all budding entrepreneurs is that if you have a real passion for your profession, nothing should prevent you from pursuing it. Even if you are struggling in the beginning or at some points along the way, you will survive if you have a true passion for whatever it is you are doing.

Tuesday, April 6, 2010

Consultant's specialized marketing efforts result in new clients and more business

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following conversation with

Glenn Turner, President
LDG Consulting, Inc.
http://www.resultswithldg.com/
glenn@resultswithldg.com
847-541-5299

MY BUSINESS
LDG Consulting, Inc. is a leadership development company that helps grow small to medium-sized businesses using leadership development type processes. These include strategic planning and organizational development for sales teams, customer service and executive staffs, project management teams, and all other teams put together within an organization to help achieve a specific goal. We work together to improve their leadership skills using a series of strategic planning or coaching processes. I find that many small entrepreneurs really want coaching and strategic planning, so I offer executive leadership. This helps entrepreneurs start thinking like an executive by looking at their business from that 30,000-foot view and by making more of their decisions strategically. For larger companies with existing teams, it’s more of re-energizing the group, getting refocused using their years of experience and knowledge. My ideal clients are positive-minded businesses that are looking to grow or improve – whether that be in sales, customer loyalty rating, or quality of work they produce. Companies with this profile are never standing still and are a great fit for me.

UNIQUENESS
Unlike many consultants, I stay with my clients for an entire year after we implement their process. When I do a strategic plan with a business owner or a larger organization it will take me nearly three months for it to become reality. But, I don’t leave them after that time. From months four through 12, I stay in contact with them at least once or twice a month to make sure they are on target to hit the goals we set. At the end of the year I’m only going to be successful if they hit those goals. This extended customer contact is the value that I bring to a business.

BUSINESS CHALLENGE
The biggest collective obstacle I had encountered in working my business was to learn how to market my business, to sell myself, and to effectively network. My previous experience had been as a police officer and as a lawyer – two professions in which you really didn’t have to do any selling of yourself. But, in operating this business I had to learn how to market myself, to let prospects know I was available. I also had to learn how to handle people giving me NO for an answer – something I was unfamiliar with especially coming from law enforcement.

RESOLUTION
I went through the sales training program of Resource Associates – my affiliate company that provides all of the training materials and processes that I offer clients. They have used these processes and materials with great success over the last 30 years working with Fortune 500 companies as well as with sole proprietor operations. I’ve also positioned myself to learn useful networking techniques from professionals I’ve met at various events. In my line of work, what seems to work best is meeting people and having them get to know and trust you. It’s all about developing relationships. So I’ve developed what I call an educational marketing plan that gets me speaking in front of different groups as often as possible. Several other things that I’ve done have started to make getting in front of slightly larger businesses a little easier - one of which is joining the Metropolitan Club in Chicago. Overall, it’s been a learning experience and one that’s starting to pay off. I’m beginning to reach more clients and gain more business by building a better network to market LDG Consulting, Inc.

Thursday, March 25, 2010

Prioritizing is key to success for multi-faceted entrepreneur


Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following offered by

Liane Sebastian
Publishing pioneer who wears a designer's hat, an editor's coat and a publisher's shoes
http://www.lianesebastian.com/ - lsebast999@aol.com
Blog - http://wisdomofwork.wordpress.com/
847-570-0050

MY BUSINESS
As a graphic designer, publisher, author, speaker, and businesswomen, I claim to be the consummate entrepreneur. If you have the gene, entrepreneurialism propels every big decision. Although my focus has always been on visual communication, my writing and editing follow parallel career paths.

UNIQUE BUSINESS CHALLENGE
Most of what I design I don’t write. Yet, I MUST read it to represent it on the page. My publishing skills influence and distinguish my design work. I mesh the visual with the verbal message. However, this blend offers challenges of prioritizing and focus. I’ve learned many unexpected lessons in this blend.

LESSONS LEARNED
Visibility is strategic. It is more important to be seen by the right people than it is to be seen by a lot of people.

Work past self-education. I tend to analyze and read more books sometimes to procrastinate. There comes a time where you have to stop reading and start doing.

It is too easy to get distracted. In a tight economy, networking is under pressure to produce clients. It is too seductive to hang out with colleagues or collect conversations with friends online. Communication must be used as tools rather than as recreation.

Focus on core business. This is a necessity in a tight economy where margins are bare bones. It is unfortunate to work in a profession that has actually had to lower fees versus raise them.

Commit to simple themes. My choice is creativity. My blog applies creative thinking to business and has a running self-seminar workshop column hybrid to help readers polish their ability to access their own creativity.

Target promotion with a finer pencil. In defining my ideal client, the nonprofit association executive, I need to direct all my publications to that audience, even though it is a lot of fun to write to other professional communicators.

Avoid over committing. It is easier to start projects than it is to sustain them. I carefully grew my blog into a routine I can sustain. I learned my lessons from groups joined where I didn’t participate and publications started that I couldn’t support. I have new ideas every day. I am careful to put each away for a few days to reevaluate before serious consideration.

Stir the referral network differently than new business targets. They require very different strategies. I’ve become very cautious about referrals because I lost an opportunity where my referral dropped the ball.

My biggest challenge is building readership in a target market that is too busy to read, but needs the help. The proof can be seen in the state of most graphics - always fitting the 80/20 Rule. But, I add that the excellent are always less than five percent. I strive to be in that five percent and recognize excellence when found.

Monday, March 8, 2010

Qualifying referrals first leads to client relationships that last

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following story offered by

Sue Kramer Harrawood, Owner
Peace of Mind Virtual Assistance
http:
//www.vapeaceofmind.com/solutions@vapeaceofmind.com
708-361-4863

MY BUSINESS
Since 2003, Peace of Mind Virtual Assistance has been providing clients - typically small business owners - with a network of highly skilled entrepreneurial veteran virtual professionals. Our clients outsource a myriad of items to us - bookkeeping, social media, events, speaker items (shopping carts, web updates, logistics, etc.), overall executive management and much more. Due to the Internet we are able to serve clients across the country saving them time which equates to dollars and peace of mind. We allow them to focus on what they love and are best skilled to do. As a 100 percent referral-based company our referrals come quite simply from those who know, like and trust us. The criteria for business owners to be considered a prospect are these: established business, enjoyable to work with, have the highest integrity, leader (business and community), possess and live traditional values, transparent communicator, committed to building long-term relationships, and “get” what we do and that we sincerely desire to help grow their businesses.

UNIQUE BUSINESS CHALLENGE
Not long ago, I had a lesson learned which profoundly changed how I see myself as a business owner and how I operate my business. It also changed how I perceive other professionals. Due to our service nature and support mindset, we occasionally bypass our in-place processes and take on new clients who need help quickly. As a result, I’ve learned my largest business lesson to date.

REALIZATION/SOLUTION
By letting my supportive nature supersede my processes at times, I realized a few things. My company cannot help everyone and there are those folks out there who are not who they portray themselves to be. As much of a “duh” moment as that may sound, due to the high caliber of clients we’ve had over the years, I forgot that not everyone portrays themselves honestly. My caution to other entrepreneurs is to screen, screen, and screen some more. Regardless of who refers a prospect to you, don’t assume that because they’re in a hurry to start working with, you should also be in a hurry to work with them. Do not circumvent your process for anyone. Go with your gut and if you pray, do so. Take time to find out if the potential client is a good fit. If you do bring them on continue to listen to your gut and to God. If something seems odd, it probably is – move on. I learned the hard way and am eager to save my fellow entrepreneurs from learning the hard lesson of taking on the wrong client, as well.

Monday, February 22, 2010

Experienced entrepreneurs sharing business challenges featured on Transparency online showcase

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following story offered by

Gary Swiontek, Owner
GrooveMaster Graphics, Arlington Heights, Illinois
http://www.groovemastergraphics.com/ - gary@GrooveMasterGraphics.com
http://www.linkedin.com/in/groovemastergary on LinkedIn
847-394-8512

MY BUSINESS
GrooveMaster Graphics is a graphic design company that in reality creates “message delivery systems.” Attractive graphics are only a means to an end. We create logos, brochures, postcards, ads and other printed marketing communications to help clients build their brands. In the end, they’re able to sell their goods and services as a result of our broadcasting their messaging via professionally designed graphics.

OUR UNIQUENESS
Our tag line is “We Listen, We Deliver.” So listening to clients in order to understand their goals is important to us. We ask for specific information about the project as well as general information about their brand, philosophy and so forth. Most projects begin with a questionnaire used to gather this information so that we are in the right neighborhood before we start development. Ultimately, because we are listening we can deliver the appropriate artwork. But, much more importantly, we will deliver the client’s precise messaging. We seek clients who have solid marketing plans and are committed to them. We also look for prospects who understand the value a professional graphic designer adds to the success of their businesses. The ideal client is one who puts a great deal of trust in our judgment.

UNIQUE BUSINESS CHALLENGE
An ongoing challenge that faced GrooveMaster Graphics was how to handle the roller coaster environment of projects either coming in all at once or widely spaced apart. The main reason that this was occurring was due to the fact that we were not acquiring enough clients who required services on a semi-regular basis. This would have generated a strong, consistent revenue stream. This predicament affected our bottom line as well as our growth potential by never knowing for certain where the next project was coming from. At the same time, we found it even more difficult to be as creative as possible when squeezing multiple projects into a small time frame. Everything seemed out of balance.

OUR EFFECTIVE RESOLUTION
I decided we needed an action plan. It began by seeking advice on how to be more focused and organized in terms of marketing GrooveMaster Graphics. I got in touch with professional business and marketing consultants. Here is the result of working with them.

1. We have put our marketing plan in writing. Until we did, it wasn’t real. Seeing it in black and white makes it a concrete element for which we are accountable.
2. We’ve also clearly defined our services so that clients have no misconceptions as to what we provide. In addition, we have created service bundles to give clients an economical choice of “message delivery” options.
3. Next, we identified our specific target audience. This makes our own messaging process much more focused and effective.
4. A social media strategy came next. We are a social media participant, yet we are still exploring what forms of social media are most appropriate for reaching our ideal clients.
5. GrooveMaster Graphics does email a monthly newsletter. It is a major element in our marketing strategy. It provides informational and educational content to our readership.
6. A great deal of effort will be put into building a new website with easier navigation, more information and highly effective SEO and SEM initiatives as part of its overall scope.

While many of the plan’s elements are in action today, several others are in their development stages. Our evenly-spaced projects problem is not entirely resolved as of yet, but we are putting a stronger focus on new goals which our action plan should help us reach. We feel that a true commitment to our plan along with follow-through should help in GrooveMaster Graphics’ overcoming its roller coaster challenge.

Monday, February 15, 2010

Early entrepreneurs gain new marketing and social media opportunities through online business showcase

Showcasing early entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can guide other aspiring business owners around avoidable obstacles and toward a path of attainable goals. Sharing their insights begins by hearing their stories like the one offered by

Barrie Hinman, Licensed Acupuncturist (L.Ac.), Diplomate Acupuncture (DiplAC), Barrington Acupuncture Clinic, Barrington, Illinois
www.barringtonacu.combarrie@barringtonacu.com
847-382-1884 or 847-624-4ACU (4228)

My Motivation
By my mid-fifties I knew I would want to work for a lot longer rather than planning to retire but I wanted to make a shift to something that would give me joy and allow me to give back to the community in a more proactive way. As I have always been interested in alternative means of healing and personally found acupuncture to be a tremendous way to maintain health and well being I decided to pursue it as my longer term career. While continuing to work and serve my existing clients for payroll and bookkeeping, I enrolled in the acupuncture program at National University of Health Sciences in Lombard IL and graduated after three years of rigorous studies in August 2009 with a Masters degree in Acupuncture.

Uniqueness
I bring a lifetime of experience in living and working to the practice along with a life-long love of alternative healing methods that promote wellness by considering the mind and emotions as two other significant components of physical well being. As a Buddhist, I am also well-versed in the impact of spiritual well being on our physical health. Having spent time working in both large and small corporate America over the years I have a clear understanding of the pressures people face in balancing work and life with the inherent physical imbalances that tend to crop up while attempting to juggle conflicting demands. Having been the beneficiary of acupuncture treatments for many years I am a firm believer from experience that it can help us maintain balance and well being in our lives. As an acupuncturist, I treat the whole being not just physical symptoms so I spend time listening carefully to my patients to help them find relief from stress and pain in their lives.

Client Profile
Given the culture we live in, our dietary habits and how we live our lives, people are experiencing the stresses and strains of the imbalances that cause physical pain, anxiety, depression, loss of sleep and other hardships very early in life. So, my perfect client is anyone who suffers from chronic pain, headaches, fatigue, difficulty sleeping, stress, depression, gastrointestinal disorders, gynecological disorders or frequently recurring illnesses.


Marketing Methods
While still in school I developed a business and marketing plan and started working with a branding specialist who designed my logo and the theme for my website's visual appearance. I used VistaPrint® to print my business cards and a local printer, Forrest Press in Barrington to print my rack cards (the new brochure) and prescription pads to give to doctors for patient referrals. Since I believe that the Internet has pretty much become the new Yellow Pages® I have focused on visibility via the Internet. I registered with Acufinder.com and created a profile to highlight my practice in Barrington as well as to highlight my work at Healing Tree Physical Therapy in Wilmette. Acufinder.com does a good job of getting my practice on the first page of a lot of search engines and if someone goes to the acufinder.com web site and searches for acupuncturists by zip code it shows my practice by geographic location. I’ve also registered my business with Google Maps® so that when a person googles “acupuncturist Barrington Il,” I’m featured on a Google map indicating various acupuncturists in the Barrington area. I also have registered with Yahoo® and Yelp® and have updated my listings on LinkedIn® and Plaxo®. In addition to all of the collateral materials for marketing my practice I focused on finding a physical location that would be visible from well traveled streets with signage out front so that people driving by would be reminded that acupuncture is available here in Barrington. I also have been making sure I got my name out locally by rejoining the Barrington Area Chamber of Commerce, visiting doctors’ offices, placing business cards and rack cards in local businesses and joining a local business networking group Pro Alliance in Barrington. I will be continuing to establish referral relationships with various health care providers in the area; I see these relationships as a win-win for both myself and the other practitioners as we can complement each other’s strengths to ensure maximum wellness for our mutual patients.

Learning Experience
I envisioned taking board exams before I graduated so that I could be licensed and have my practice up and running by mid-September of 2009. The reality was that I took boards after graduation and it was a tremendous gift as the studying gave me time to integrate all of three years’ education and start visualizing a practice that truly reflected my vision. It also gave me some time to slow down and recover from the rigors of school which was much needed for my own health and well being. I also didn’t comprehend the complexities and wait times between completing board exams, receiving national certification, applying for state licensure and waiting for licensure to occur. I had a great realtor who expedited my finding a space and I moved in about three weeks after we started looking in mid-November. I also didn’t foresee that it would take me a month to get settled in and organized but moving in early December plus the holiday season and starting to see patients in Wilmette did complicate that process. By January 2010 my practice was finally open for business in Barrington.

My advice to other potential entrepreneurs is this:
· Don’t put too much pressure on yourself
· Be realistic about the timelines of opening a business
· Have other ways of making money or supporting yourself while you’re trying to get your business going
· Possibly get some other form of financial backing – loan or line of credit
· Get your marketing materials in place – online positioning, website, business cards
· Plan and order inventory, develop forms and establish bookkeeping procedures you will need to support your business before opening
· It will take time, but with constant attention and outreach you will grow your practice and number of patients seen each week