Monday, July 5, 2010

Elite partnerships and 24/7 customer service builds client trust for independent insurance agency

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following story offered by

Mike Patel, owner/agent
MP Financial Group Insurance Services

MP Financial Group Insurance Services works with individuals, families and businesses throughout the State of Illinois providing quality products at competitive prices with an emphasis on long-term relationships. Our professional staff analyzes our customers' insurance requirements to provide the best coverage and reduce gaps in coverage. We are independent insurance agents.

We prepare a complete analysis of our clients' insurance needs and design a responsible protection program that is custom-tailored to each customer's special needs. What's more, we have access to many insurance companies which allows us to move quickly to prepare instant rate comparisons from among the country's finest insurance companies. In addition, we periodically review the adequacy of our clients' insurance programs looking for ways to save them money.
We do not work for an insurance company, we work for the customer. When a client has a loss, we make every effort to see that the policy holder gets fair and prompt payment.

Our ideal client profile includes individuals, families and businesses looking for a long-term relationship with a full-service, independent insurance agency they can trust to be honest and fair - one that treats their needs as if they were our own. We look for clients who are willing to establish a relationship based on mutual trust, letting us work on their side to develop a complete insurance program for their personal, business or financial coverages.

Our biggest challenge is locating new customers who are willing to share their concerns regarding their insurance needs giving us a chance to help them. It takes time to build mutual trust and, since we are not representative of just one insurance company, we need an opportunity to show why that is to the client's advantage. Specifically, we're able to utilize our unique computer program that provides instant rate comparisons from only the finest insurance companies. We are diligent with keeping up with the the changes in insurance coverages currently driven by new rules and regulations.

When I began the company in 1999, I wanted it to represent a carefully selected group of financially sound, reputable insurance companies. Once I had access to these companies, I began contacting everyone I new - family, friends and friends of friends - to give me a chance to help them meet their insurance needs. I joined many organizations and attended every event I could. I worked long days and nights for the clients I acquired in hopes that they would refer me to their friends, family and business contacts. By always being available to clients in the evening, on weekends and holidays, I have earned their trust. Consequently, many of them now send me referrals which allows me to continue to develop the company into a full-service insurance agency.

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