Thursday, April 29, 2010

Realtor leans on education to succeed in rocky marketplace

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following story offered by

Jon Sesterhenn, realtor
Koenig & Strey
http://www.jonsesterhenn.com
jsesterhenn@ksgmac.com
847-874-6770

MY BUSINESS
I’m a residential realtor with Koenig & Strey specializing in helping people buy and sell their homes. I’ve been in this field going on seven years having started in 2003.

MY UNIQUENESS
I am not a high volume realtor – one who courts you and passes you on to an assistant the minute you sign on with me. I personally and patiently listen to people’s needs and wants. For example, a recent client took nine months to find his perfect home. I showed him nearly 120 listings, but by working closely with him he found the home that he truly wanted.

IDEAL CLIENT
Perfect clients for me are first time home buyers. It’s fun helping them find their first home. They listen to and accept the advice you give them. Compared to those of other experienced buyers who think they know more than you, first-time buyer transactions actually go much more smoothly. These clients are usually younger buyers who lean on your experience and expertise.

CHALLENGE
As everyone knows, over the last four years the real estate business has gone from a seller’s market to a buyer’s market. From the banking crisis to the recession to people losing their jobs and then their homes to foreclosures – things looked bleak. To make matters worse, many realtors didn’t know how to deal with these events and subsequently lost their own businesses. From all this emerged my challenge – understanding, confronting and achieving success in this troubled marketplace. Knowing the difference between a short sale and a foreclosure was confusing, how to deal with bank-owned properties had become very problematic, pricing homes became difficult, how to educate homeowners about their home values decreasing beyond their expectations was challenging. I needed to know clearly how to price a home today as opposed to when we were in a buyer’s market when you’d price a house high and let the market eventually adjust itself to reach the correct price. The problem in this decreasing market is that if you price a house wrongly you continue to chase the price as it continues to drop. Pricing the home correctly the first time is critical or you wind up making steep corrections to get to the current market price. Therein lay my challenges.

RESOLUTION
I boldly switched real estate agencies. I realized that my old firm was not adapting to the changing market situation. So, I looked for a broker that had the resources to educate its agents. I found that Koenig & Strey was a corporate-owned office and not a franchise-owned. As a result, they had the backing and the finances of the corporation and the resources to give every agent a proper education to deal with the changing market. Next, I needed to know the marketplace. Therefore, I took advantage of every course the office offered including a recent short sale and foreclosure certification course. The in-class and webinar course concluded with a certification exam. I learned how to deal with bank-owned properties, how to understand the complexities of the short-sale package, and how to submit it to the bank to help stressed homeowners stay out of foreclosure. Right now, I need to market myself as one who can meet the challenges of today’s economic times. I’m using social media to reach homeowners in local subdivisions through an email newsletter campaign to my contact list. But, meanwhile, I know that I am well equipped to handle any complex residential real estate issue that both buyers and sellers may find themselves facing.

Thursday, April 22, 2010

Investing in experts increases sales

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following story offered by

Sue Becker, Founder and Owner
From Piles to Smiles®
www.pilestosmiles.com
http://www.pilestosmiles.com/blog/
http://www.facebook.com/FromPilestoSmiles
http://twitter.com/suebecker
http://www.linkedin.com/in/suebeckercpocd
sue@pilestosmiles.com - 630-724-1111

MY BUSINESS
I have been helping residential and business clients create substantial change by organizing and simplifying their lives since 2000. I have helped thousands of people around the world create customized systems to overcome their overwhelming paperwork, clutter, and schedules. My passion is helping people grow and thrive in the life they were meant to live by conquering the disorganization that holds them back. I specialize in helping people who are chronically disorganized - those for whom disorganization has been a lifelong struggle that negatively impacts every aspect of their life. I love helping people live a better life and educating them to make them self-sufficient. My tagline is "Simplicity • Harmony • Freedom."

MY UNIQUENESS
What sets me apart from other Professional Organizers? I’m highly credentialed – Illinois’ first Certified Professional Organizer in Chronic Disorganization, and an ADD Specialist. I have the patience, knowledge, experience, and creativity to work with “hopeless” clients. I’m well-educated – CPA, and an MBA from Northwestern University’s J.L. Kellogg Graduate School of Management. I really care about my clients – I follow up with them to support and encourage them. My goal is to transfer my organizing skills, not to have people become reliant on me. I can help people in person or over the phone. And, I offer a number of products to assist people who want to get organized on their own
http://www.pilestosmiles.com/products.htm.

THE IDEAL CLIENT REFERRAL
Small business owners, entrepreneurs, people who work from home, and employees who need help organizing their paperwork and managing their time - People whose homes are in disarray due to clutter, poor time management skills, and poor delegation of chores - Organizations that need a speaker on workplace organization, time management, home organization, organizing kids, or organizing students - Therapists, especially those who work with people with AD/HD.

CORE BUSINESS CHALLENGE
I have developed a number of products to help people get organized. I have invested a lot (I mean a lot) of time developing these products, and for one of them, I have also invested a lot of money (for a virtual assistant, graphic designer and printing). I thought I had enough traffic to my website and enough readers of my monthly newsletter (where I feature a different product each month) to drive sales, but orders were simply not coming in.


EFFECTIVE RESOLUTION
I hired a business coach to help me determine how to proceed. She convinced me that I needed to be more involved in social media. So, with much kicking and screaming, I started a blog and Facebook® Fan Page, got more engaged in LinkedIn® and started using Twitter®. I have been able to use these forums to demonstrate my expertise, and to offer examples of how my products can be of help to people. Since I didn’t have the expertise, and wasn’t particularly interested in spending the time to develop it, I hired someone to set up my Fan page and blog. I have sold more products in the 4 months I’ve been actively engaged in social media than in the entire prior year. Lessons learned: invest in experts to help you in areas where you don’t possess the needed skills.

Wednesday, April 14, 2010

Graphic designer finally realizes she was destined to remain an entrepreneur

Showcasing entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can guide other aspiring business owners around avoidable obstacles and toward a path of attainable goals. Sharing their insights begins by hearing their stories like the one offered by

Dagmar Persons, Owner and Creative Director
Design & Art LLC

http://www.design-n-art.com/ - dagmar.dna@gmail.com
630-2202800

MY MOTIVATION
I had been an independent graphic designer up until nearly twelve years ago. Then what I considered to be a terrific opportunity arose which was to become a full-time employee of one of my major clients. After six years, the business folded and I was back to square one. After freelancing again for two years, an identical opportunity came up. So, once more, I worked for another large client for four more years only to see them file bankruptcy, as well. As a result, I am once more building up my own graphic design business – Design & Art, LLC. I specialize in all forms of branding campaigns, print medium design and website development for businesses of every size that would need brand identity and graphic design, catalog and packaging design or photo art direction, styling and illustration.

MY UNIQUENESS
Unlike graphic designers in the U.S. who need only study graphic design if that is their career path, European-educated designers, like myself, must study every art discipline including, sculpture, architectural drawing, ceramics, fine art along with graphic design. This deep understanding of the essence of art in advertising gives me a unique versatility that enables me to keep the customer's brand consistent throughout all media - print, web, packaging, Point-of-Purchase displays and exhibits.

IDEAL CLIENTS
As a result of my education, I am very comfortable working within all industries. The ideal client for Design & Art would be a business that needed graphic and web design, POP displays, graphics for a trade show booth, and accompanying trade show promotional collateral. To reach these prospects I’ve been doing serious networking and emailing to potential clients.

ADVICE TO SHARE
Entrepreneurs should consider becoming an LLC, as I did, primarily to protect their personal assets. However, be aware that it is not an inexpensive venture initially along with having to renew your status every year. What I have learned from my experience of going from freelancing to full-time employment and back a few times is that I should have remained a freelance graphic designer. I feel that if I had, I would be well established at this point with a solid client base of national brand companies that I once had. My advice to all budding entrepreneurs is that if you have a real passion for your profession, nothing should prevent you from pursuing it. Even if you are struggling in the beginning or at some points along the way, you will survive if you have a true passion for whatever it is you are doing.

Tuesday, April 6, 2010

Consultant's specialized marketing efforts result in new clients and more business

Showcasing experienced entrepreneurs offers an added marketing communications or social media element to help promote their businesses. In addition, it provides a forum through which they can share solutions to unique business challenges that might be the answer to a similar challenge with which yet another entrepreneur is struggling. This openness of information flows with the following conversation with

Glenn Turner, President
LDG Consulting, Inc.
http://www.resultswithldg.com/
glenn@resultswithldg.com
847-541-5299

MY BUSINESS
LDG Consulting, Inc. is a leadership development company that helps grow small to medium-sized businesses using leadership development type processes. These include strategic planning and organizational development for sales teams, customer service and executive staffs, project management teams, and all other teams put together within an organization to help achieve a specific goal. We work together to improve their leadership skills using a series of strategic planning or coaching processes. I find that many small entrepreneurs really want coaching and strategic planning, so I offer executive leadership. This helps entrepreneurs start thinking like an executive by looking at their business from that 30,000-foot view and by making more of their decisions strategically. For larger companies with existing teams, it’s more of re-energizing the group, getting refocused using their years of experience and knowledge. My ideal clients are positive-minded businesses that are looking to grow or improve – whether that be in sales, customer loyalty rating, or quality of work they produce. Companies with this profile are never standing still and are a great fit for me.

UNIQUENESS
Unlike many consultants, I stay with my clients for an entire year after we implement their process. When I do a strategic plan with a business owner or a larger organization it will take me nearly three months for it to become reality. But, I don’t leave them after that time. From months four through 12, I stay in contact with them at least once or twice a month to make sure they are on target to hit the goals we set. At the end of the year I’m only going to be successful if they hit those goals. This extended customer contact is the value that I bring to a business.

BUSINESS CHALLENGE
The biggest collective obstacle I had encountered in working my business was to learn how to market my business, to sell myself, and to effectively network. My previous experience had been as a police officer and as a lawyer – two professions in which you really didn’t have to do any selling of yourself. But, in operating this business I had to learn how to market myself, to let prospects know I was available. I also had to learn how to handle people giving me NO for an answer – something I was unfamiliar with especially coming from law enforcement.

RESOLUTION
I went through the sales training program of Resource Associates – my affiliate company that provides all of the training materials and processes that I offer clients. They have used these processes and materials with great success over the last 30 years working with Fortune 500 companies as well as with sole proprietor operations. I’ve also positioned myself to learn useful networking techniques from professionals I’ve met at various events. In my line of work, what seems to work best is meeting people and having them get to know and trust you. It’s all about developing relationships. So I’ve developed what I call an educational marketing plan that gets me speaking in front of different groups as often as possible. Several other things that I’ve done have started to make getting in front of slightly larger businesses a little easier - one of which is joining the Metropolitan Club in Chicago. Overall, it’s been a learning experience and one that’s starting to pay off. I’m beginning to reach more clients and gain more business by building a better network to market LDG Consulting, Inc.